Tuesday, December 17, 2013

Post 3 - Performance Management System.

What will we define when look at the words “performance management”? It is defined as a continuous process of identifying, measuring and developing performance in organizations by linking each individual’s performance and objectives to the organization’s overall mission and goals. There are 4 major dimensions involved in the PMS, that are planning, coaching, evaluating and recognizing. 

Why organizations use the system? What we know, the system is very important in measuring the performance of the employees and to give them recognition or rewards. So, what are the benefits when using the system? Now, I will explain the benefits or advantages of using the system. I view that the benefits of using this system are for both organizations and also to the employees. It will able to increase employee morale due to the rewards that given to the employees when they perform well. So, it is clearly can motivate the employees to give more and perform the best to the organization. Other than that, the organizations will able to decrease the turnover and increase the retention of employees. I think that it is very important to organization to remain the best quality of employees in the organization because they will help the organization to increase the productivity. So, the profits of the organization will also increase.

But, view on the implementation of the system, there are lot of works that should be carried out by the administration or human resource department. So, I think that the system should be improve or innovate to make it better and easier to be implemented. For example, by using automation. But how it will function? Use web base. We can online performance appraisal forms to measure the performance of the employees. Employees must fill up the form. Besides, we also can use full circle feedback or 360 feedbacks. The feedbacks can be obtained from variety of employees in different levels. Next, we also can use self paced learning programs. This program is conducted by using online system, where employees able to learn it at anytime, anywhere without limit because it use the internet as connector to it that will bring the employees beyond in getting information. So, we can see that it will also save the cost of the organization and will save the employees time as well.

References :

1) Dr. Herman Aguinis, (2011). Performance Management, Edinburgh Business School (Heriot-Watt University). pp. ½.
2) Umit S. Bititci, Allan S. Carrie and Liam McDevitt, (1997). Integrated performance measurement systems: a development guide. Vol. 17, No. 5, pp. 522-534.
3) Andre A. De Waal and Harold Counet, (2008). Lessons learned from performance management systems implementations. Vol. 58, No. 4, pp. 367-390.
4) Richard Thorpe, (2004). The Characteristics of Performance Management Research (Implications and Challenges). Vol. 53, No. 4, pp. 334-344.

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